Privacy Policy

This Privacy Policy explains how Monkey Surprise Coaching processes personal data when you visit monkeysurprisedrill.skin, contact us, or use our coaching-related services. It also describes the main choices available to you regarding your information.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Privacy Contact

Contact Information

Privacy email
Telephone
+90 501 726 25 63
Mailing address
Turizm Sokak 16, 09400, Kusadasi, Aydin
Privacy inquiries
Data category

Data We Collect

We may process identifiers and contact details that you provide, such as name, email address, and message content, as well as business-related information shared during coaching inquiries or sessions. We also collect technical data such as IP address, device information, browser type, log data, and usage activity on the website.

The categories of data collected depend on how users interact with the site and services.
Collection source

How We Collect Data

We receive data when you submit forms, send messages, book services, or otherwise communicate with us. We also obtain data through cookies, server logs, and similar technologies that record how the website is accessed and used.

Some information is supplied directly, while other information is created automatically during use of the site.
Cookie type

Cookies We Use

The website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies based on site operation and basic analytics needs.
User control

Cookie Controls

You can manage cookies through your browser controls, including blocking certain cookies, deleting stored cookies, or setting alerts before cookies are placed. Some site functions may not work properly if cookies are disabled.

Browser settings and device tools can be used to limit or remove cookies.
01

How We Use Data

We use personal data to respond to inquiries, provide coaching services, manage appointments or communications, maintain the website, improve service quality, secure our systems, keep business records, and meet legal or compliance obligations. We may also use limited technical data to diagnose problems and understand general site performance.

We process data only for operational needs connected to the website and coaching business.
02

Service Providers

We may share personal data with vendors and other service providers that support website hosting, communications, analytics, security, recordkeeping, or related business operations. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosure

We may share personal data where disclosure is necessary to comply with law, respond to lawful requests, protect our rights, investigate misuse, or support the safety and security of our users and systems.

We disclose information to public authorities only when a legal duty or valid request requires it.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of specific processing. You may also object to processing in some cases and withdraw consent where processing is based on consent.

Available rights may vary depending on the nature of the data and the applicable legal framework.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or action you are seeking. We may ask for additional details to verify your identity and locate the relevant records.

Requests are reviewed before action is taken to confirm identity and protect against unauthorized disclosure.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal obligations. When data is no longer required, we delete it or anonymize it within a reasonable period.

We keep data only for as long as needed for the stated purpose or for legal and operational reasons.
Policy Updates

Policy Changes

When we update this policy, we will post the revised version on the website and change the effective date where appropriate. If a change is material, we may provide additional notice through the site or other reasonable means.

We may revise this policy to reflect operational, technical, or legal changes.